Archive: March 2008
We have rolled out a new feature to our Customer Support page, just for the advertisers. This feature is Live Chat. If you have questions regarding your account, setting up your opp, or anything else, feel free to reach out to our Account Management Team.
You can access Live Chat by entering your account, and clicking on the Customer Support link at the top of the page:
This will take you to the Support Center. Once here, click the Live Chat link:
You will then be taken to the following screen, where you will click the Connect to Operator button:
After you connect to the operator, you will be taken to your chat screen:
Now you can start chatting with our Account Managers.
Our standard Live Chat hours are Monday - Thursday, 9 a.m. to 6 p.m. EST, and Friday, 9 a.m. to 5 p.m. EST.
We look forward to hearing from you.
Right now we're running an Opportunity in our Marketplace for Dymo printing solutions. They're the manufacturer of postage, label, and embossing machines. Coincidentally we (IZEA) have their postage machine and use it daily. We have the convenience of not having to worry about keeping stamps around the office, even though our local post office is only a block away. Most people, unfortunately, don't that that privilege. So, not only can you purchase a postage machine from them, but they also sell label makers. If you're anything like me (highly organized, borderline obsessive-compulsive) at home, you can even label your household items to keep them organized. My first thought would be using their label maker for a work shop in a garage. Or, if you're into crafts you could label all your little accessories. And, for those of you who have a home office this product would definitely come in handy. Of course, all of this is coming from a highly organized individual. If you chose to leave your garage and office space a mess, it's your privilege! ; )
Here's a link to their site, if you're interested in organizing your life.
For your viewing pleasure here's a couple of pictures of Veronique proudly displaying our DYMO LabelWriter Twin Turbo. Yes, we're up on the times!
With SocialSpark on the horizon, no doubt many of you, our wonderful Advertisers, will want to try the exciting new platform- as well you should! If you haven't had a chance to already, be sure to take a look at the SocialSpark video Travis put together here. SocialSpark offers an unprecedented connection between Advertisers, Bloggers, their audiences- and we're very eager to jump on the roller coaster and see where it goes!
There will be plenty of SocialSpark talk coming up, so for now, I just wanted to give our more shy Advertisers a little peek at what our Sales team can do for you!
First, let us know what you goals are- is it lead generation? buzz about a product launch? brand strengthening? or do you have a press release you want to let the world know about? Second, consider your budget and realize that the more requirements and limitations you place in your campaign, the better compensated the bloggers would need to be. Our Marketplace is quite competitive, so to stand out, be sure to offer a reasonable amount, for the research and work required. Our team can work with you to help optimize your campaign along the way, so don't be afraid to ask! Last, get creative and be very clear on what you would like the bloggers to do.
If you would like our team to put together a proposal for your business, website, service, etc- please contact Joe Vaughn, joe[at]izea[dot]com, and we'll get a proposal out to you straight away!
Here is an example of a proposal. If you are an existing Advertiser and would like help with a current campaign, please reach out to our Account Management team, by emailing accountmgmt[at]izea[dot]com.
Thanks!
Veronique
